fbpx

FREQUENTLY ASKED QUESTIONS

Our Coconut Water is totally clear when we bottle it and only afterwards do some bottles turn pink due to varying levels of antioxidants and interaction with elements, such as light. We do not use thermal pasteurization to process our coconut water or acidify our coconut water (by addition of ingredients like ascorbic acid), so it has a tendency to turn a pink hue. It’s natural, so we embrace it.

As long as it is kept in refrigerated conditions, the water is good for 5 days after opening.

Thanks for your interest in partnering with us! We love working with those who are passionate about our brand. We receive a high volume of requests to collaborate and consider every single one. Contact us with your social media information and a brief blurb about yourself and we will reach out if it could be a fit.

Look for us in the refrigerated section of a store near you. New locations are added often. Harmless Coconut® Water and Dairy-Free Yogurt Drink are perishable products and should be kept refrigerated at all times. Find a store near you.

It’s best to request Harmless Harvest® at the location. Stores are far more likely to order our coconut water when they know their customers want to purchase it!

Currently, Harmless Harvest® products are only available in the United States.

We do not currently offer direct ordering, but are happy to connect business with TIN or federal tax numbers to our closest distributors.

We do not sell directly on our website but we do work with some incredible online retailers that offer our products delivered direct to your house or business. See online retailers here.

Although coconut water comes out of the coconut clear, it can turn pink when the varying levels of antioxidants contained in the water interact with the elements, such as light. Instead of hiding this natural variation by adding Vitamin C or Ascorbic Acid, we choose to embrace it. Pink or Clear – They’re both delicious!

Different crops/seasons may have varying levels of antioxidants, and our micro-filtration process mixes water from multiple coconuts/crops into a single batch – which may result in more bottles being uniform in color. It also extended the shelf life of our products, which could result in additional interaction with elements, such as light, at your local retailer.

We are proud that we never thermally pasteurize our product, which means it’s as close to getting the water directly from a coconut. We use a proprietary multi-step micro-filtration process to extend shelf life in refrigerated conditions.

Nothing is added to our coconut water. The 14g of sugar in each serving are naturally occurring. Some people do think the unique coconuts we source are sweeter than those found in other parts of the world, contributions of the texture, fragrance, and proprietary methods of bottling.

With essential electrolytes, such as potassium, coconut water is nature’s perfect creation for rehydration.

We suggest consuming the product after opening within 4-5 days as long as the product has been refrigerated and no signs of spoilage exist. Signs of spoilage are carbonation, a strong smell, thickened consistency or altered taste. We do not suggest drinking the Coconut Water if any of these symptoms are present.

Each bottle has a best by date which tells you how long our products will be of best quality at refrigerated temperatures. We do not recommend consuming our products past the best by dates listed on the bottles.

Yes! The main ingredient in our flavored coconut water is Harmless Harvest® Coconut Water. We then microfilter this with organic juice or herbal teas to create these refreshing blends.

Coconut water comes out of the coconut clear but can sometimes turn pink when the varying levels of antioxidants contained in the water interact with light. Instead of hiding this natural variation by adding Vitamin C or Ascorbic Acid, we choose to embrace it. Pink or Clear – They’re both delicious!

The additional fruit juices also impart a color to the beverage.

Yes. Our coconut water contains absolutely no preservatives or additives, and it must be maintained in refrigerated conditions at all times. When exposed to ambient temperatures, our product behaves like other natural juices or milks. It can sour or change flavor, aroma or appearance.

Our flavored coconut waters contain no added sugar or flavors, flavors come directly from the organic fruit juice and herbal teas.

Our Coconut Yogurt Alternative starts with freshly scooped meat from Thai Young coconuts – the same ones we harvest our water. We make it the traditional way, with live and active cultures, giving our yogurt alternative its smooth and creamy texture.  

Our Coconut Yogurt Alternative does not contain coconut water, but it DOES contain coconut meat scooped from the same coconuts that our water is extracted from 

The natural flavors in this product line are all USDA Certified Organic. 

Natural flavors are used to help provide a consistent flavor from batch to batch.   

We recommend consuming the product immediately after opening, but it can be consumed up to 24 hours once opened and stored refrigerated. 

Yes, it is safe for children without coconut food allergies to consume, but as always consult with your physician if you have concerns. 

Some natural separation can occur over time and will mix back in upon stirring.  

While the product would still be safe to consume, freezing is not recommended because it affects the texture and consistency of the product.  

Yes, the product does not use any ingredients that are derived from animals or processed using animal byproducts. However, it is not formally certified vegan by any third party.  

This product contains coconut as the only major allergen. It’s processed at a non-dairy facility that also processes soy and tree nutsThe facility follows rigorous manufacturing practices with thorough cleaning and testing to ensure no cross-contamination occurs.  

“MCTs” are medium-chain triglycerides, a form of saturated fatty acid. Certain saturated fats, especially MCTs, are in fact easier to digest and convert into an energy source than long-chain triglycerides (LCTs). 

Probiotics are microorganisms that are believed to provide health benefits when consumed in adequate quantities and help support the naturally occurring microflora in our bodies. Your digestive tract has been exposed to a steady stream of bacteria – some helpful, some harmful. One key to intestinal health is maintaining a balance of these helpful and harmful bacteria. Over time, many factors including diet, aging, antibiotic use, travel, medications, illness, stress, and hormonal changes, can disrupt intestinal balance. Probiotics help level the playing field of good and bad bacteria.

While there are a number of bacteria that are believed to provide benefits, only strains that have undergone controlled studies documenting the benefits may be called probiotics. Probiotics have been shown to help support digestive health and help maintain healthy immune systems depending of the specific strain consumed.

  • Helps support proper function of nutrients and better absorption of nutrients
  • Helps support healthy digestion

Our mission in creating this line was not only to satisfy your cravings, it was to help fulfill our mission of using the entire edible portion of the coconut, not just its water. Our dairy-free yogurt drink gets its texture from its main ingredient, coconut meat. Coconut meat is slightly creamy and salty.

If you’re looking for no added sugar, our Original Unsweetened flavor is perfect for you! It is delicious on its own or blended as a smoothie. Our Mango and Strawberry flavors are slightly sweetened to enhance and bring out the natural characteristics of the fruit.

Probiotics are measured by CFUs. CFU is short for colony-forming unit. In microbiology, a colony-forming unit (CFU) is a unit used to estimate the number of viable bacteria or fungal cells in a sample.

Our product has 10 billion CFUs at the time of manufacture in an 8 fl. oz. bottle. From a technical standpoint, comparing the culture count to other probiotic products is not a good comparison since different probiotic strains are effective at different levels.

After extracting the coconut water, the coconut meat is hand scooped and trimmed to prepare it for milling into a fine puree. The puree is then combined with coconut water and pasteurized before adding vegan yogurt cultures to ferment into a refreshing probiotic beverage.

Unlike our coconut water, the dairy-free yogurt drink is pasteurized. Similar to dairy-based beverages, pasteurization is required to ensure food safe quality of the final product. However, we take care to guarantee we preserve the delicious natural flavors from our coconut meat and coconut water. Our product is pasteurized before adding the vegan yogurt cultures. This pasteurization step allows for a clean environment for the vegan yogurt cultures to ferment and thrive.

Like milk yogurt, the base is pasteurized prior to fermentation. Adding the cultures after pasteurization allows them to thrive. Once the fermentation is completed, the beverage is immediately cooled to stop the fermentation then bottled.

We are Kosher certified by KSA and are considered KSA-D. Although we are a vegan product, we are manufactured in a facility that handles dairy and so we are considered KSA-D. However, we have rigorous processes and testing in place to ensure we do not have any dairy contamination in our products.

Yes, it is safe for children to consume, but as always consult with your physician if you have concerns.

Yes. Our dairy-free yogurt drink is perishable and it must be maintained in refrigerated conditions at all times.

Our Protein Plant-Based Smoothie does not contain coconut water, but it DOES contain coconut meat hand-scooped from the same coconuts that our water is extracted from.

We also use organic coconut cream which adds to both the creamy taste and texture of the product.

Our blend of plant proteins (sunflower, pumpkin and pea) are used to achieve a high level of protein (12g) without compromising on taste. Using a blend of protein sources help ensure you are getting a good composition of essential amino acids your body needs.

“MCTs” are medium-chain triglycerides, a form of saturated fatty acid. Certain saturated fats, especially MCTs, are in fact easier to digest and convert into an energy source than long-chain triglycerides (LCTs). The MCTs in our Protein Plant-Based Smoothie come from our coconut puree and the coconut cream.

Protein Plant-Based Smoothies includes a blend of cane sugar and (a touch of) monk fruit to achieve, what we believe, is the perfect balance of sweet-but-not-too-sweet. Monk fruit, when used at high levels, can cause an artificial sweetness taste – which we wanted to avoid. We played around with many different levels of sugar and sweetness in our formula, and felt the perfect match was achieved at 8 grams with a mix of cane sugar and monk fruit.

Monk fruit extract is a calorie-free sweetener created by collecting the juice from the Monk Fruit and drying it into a concentrated powder. Monk fruit, also known as luo han guo or “Buddha fruit”, is a fruit native to Southeast Asia.

We use a combination of Monk Fruit and cane sugar to create the perfect level of sweetness, without increasing the grams of sugar too much and without the impact to flavor that some high-intensity sweeteners can have on the product.

The natural flavors in this product line are organic compliant, which means they are made with ingredients that meet USDA National Organic Program requirements and, most importantly, made without synthetic ingredients.

Natural flavors are used to help provide a consistent flavor from batch to batch.

Our Protein Plant-Based Smoothie is made by first blending all of our delicious ingredients together. Then, we heat pasteurize everything to make sure it’s safe for you to drink. Because the product is still perishable, it must be kept refrigerated after it’s bottled. What we end up with is a perishable beverage that is best enjoyed chilled, straight from the fridge!

Because we don’t use any gums, thickeners or stabilizers, you will see natural separation, where heavier ingredients separate to the bottom and the lighter ones to the top. Nothing to be concerned about – just give it a good shake before enjoying!

We recommend consuming the within 24 hours once opened.

Yes. Our Protein Plant-Based Smoothie is perishable and it must be maintained in refrigerated conditions at all times. When exposed to ambient temperatures, our product behaves like other natural juices or milks. It can sour or change flavor, aroma or appearance.

Yes, it is safe for children and pregnant people to consume, but as always consult with your physician if you have concerns.

Our products are certified organic through Bioagricert Srl according to the USDA NOP standards. This certifies that our products are made without persistent pesticides, synthetic fertilizers or sewage sludge. It also means our coconuts are never irradiated or produced with GMOs.

Our coconuts are young Thailand Nam Hom coconuts from the Samut Sakhon region. Read more about our standards.

Our products are highly perishable and must be kept in refrigerated conditions at all times. We do not recommend consuming our product if it has not been kept in refrigerated conditions.

We take every precaution in making our products safe, as well as delicious. The microfiltration system we have adopted removes all bacteria and produces a commercially sterile product; all listeria and pathogenic bacteria is removed. However, it is important to follow your doctor’s recommendations about any dietary restrictions.

Made the only way we think it should be done, our product uses only organic and sustainably harvested coconuts and cutting-edge scientific methods. This allows us to maintain a high quality product and pay fair wages. Learn more about our practices.

Thanks for your interest in partnering with us! We love working with those who are passionate about our brand. We receive a high volume of requests to collaborate and consider every single one. Contact us with your social media information and a brief blurb about yourself and we will reach out if it could be a fit.

Still have questions? Contact us for answers.